Job Details

QUALIFICATIONS

• Associate's Degree and/or 2 to 4 years of experience in retail management.
• Proven experience in leading teams and managing direct reports in a sales-focused environment.
• Exceptional organizational and time management skills, capable of prioritizing multiple tasks effectively.
• Excellent communication, customer service, and organizational abilities.
• Willingness to work various shifts, including nights, weekends, and holidays.
• Flexibility with scheduling and readiness to work extended hours when necessary.
• Willingness to travel up to 15% to support local stores, as needed.

COMPETENCIES

• Customer Centric/Sales Driven — Focuses on enhancing customer experiences and building lasting relationships. Identifies customer needs and provides tailored product recommendations. Always seeks ways to elevate customer service.
• Effective Communicator — Listens attentively to ideas and opinions and communicates information clearly and professionally.
• Trust Builder — Consistently meets commitments, demonstrating honesty and respect towards others while upholding company values.
• Humble Leader — Prioritizes the needs of team members and customers, offering encouragement, constructive feedback, and growth opportunities.
• Industry Expert — Displays thorough knowledge in product range, sales techniques, and local market trends.

PARTNER BENEFITS & COMPENSATION OPPORTUNITIES

• Competitive hourly wage with selling incentives and monthly store sales bonuses.
• Enjoy a generous merchandise discount: 50% off Exclusive Brands and 40% off third-party brands.
• Paid Time Off program for all year-round partners.
• Comprehensive Medical, Dental, Vision, and Life Insurance available.
• 401(k) plan with a strong company match.
• Flexible scheduling to enhance work/life balance.
• Abundant career advancement opportunities as we open over 50 new stores annually.

PHYSICAL DEMANDS & WORK ENVIRONMENT

To perform this role, the following physical requirements must be met, with reasonable accommodations made when necessary:

• Standing or walking for 75% of scheduled shifts.
• Occasionally bending, stooping, kneeling, and squatting during shifts.
• Ability to use a ladder and/or step-stool when required.
• Capable of lifting, moving, and carrying items up to 40 pounds.
• Able to read, count, and write for accurate completion of documentation.
• Must possess good hearing and vision to communicate effectively.
• Manual dexterity to use hands for handling, typing, and reaching.

The work environment typically includes a clean, well-lit space with moderate noise levels.

Boot Barn is committed to building a diverse and inclusive workforce. We encourage applicants from all backgrounds to apply and will provide reasonable accommodations during the application process for those with disabilities.

The Retail Assistant Manager is a crucial member of the store leadership team, collaborating with the Store Manager to develop a positive workplace aligned with Boot Barn's Mission, Vision, and Values. The role focuses on delivering outstanding customer service, fostering partner development, ensuring merchandising excellence, optimizing operations, and driving store sales performance. You'll work closely with the Store Manager and District Manager to achieve continuous improvement and productivity.

At Boot Barn, we value community and collective success. We work together, fostering an environment of creativity and support. Our mission is to ensure everyone feels a sense of belonging and contributes positively to the world around us. We strive to share a piece of the American spirit, one handshake at a time.

ASSISTANT STORE MANAGER DUTIES

• Inspire and lead team members to create a culture of exceptional service and sales, establishing long-term customer relationships.
• Set goals with team members, providing guidance, feedback, and recognition for outstanding achievements. Be present on the sales floor during busy times.
• Encourage a culture of continuous learning by helping team members develop training plans aimed at improving operational and merchandising results.
• Work with the Store Manager to adapt to changing business needs and execute operational plans efficiently.
• Address localized customer needs and communicate effectively with the Store Manager.
• Collaborate on community outreach initiatives that drive business during key events.
• Guide team members in promoting the Boot Barn Credit Card and B Rewarded Loyalty Program, holding them accountable for achieving team goals.
• Ensure merchandise levels and presentations meet customer needs, adhering to company visual presentation standards.
• Monitor inventory and markdown compliance, ensuring timely processing of product receipts.
• Partner with management on inventory shrink reduction strategies.
• Maintain an expert-level understanding of the product range and support team development in these areas.
• Complete all opening and closing procedures to company standards while complying with attendance policies.
• Uphold all local, federal, and state laws as well as company policies and procedures.
• Exhibit strong business acumen and comprehensive knowledge of store operations.
• Demonstrate professionalism in all communications and interactions with customers, team members, and vendors.
• Perform additional duties as assigned by management.