Location: The Piazza Center for Plastic Surgery and Advanced Skin Care
5920 W William Cannon Dr Building 7
Suite 200, Austin, TX 78749
Position Type: Full-Time
The Piazza Center for Plastic Surgery and Advanced Skin Care is a premier destination for individuals seeking top-tier aesthetic surgery and advanced skincare. Our commitment to excellence in both care and service defines our reputation, and we strive to deliver a transformative experience to each of our patients. Our commitment to excellence in both care and service defines the experience we provide. We are seeking an exceptional Guest Experience Concierge to enhance our patient's journey from the moment they contact us and to continue that relationship for years to come.
Position Summary:
The Guest Experience Concierge plays a pivotal role in creating a warm, welcoming, and personalized experience for our patients. This individual will be the first or last point of contact for patients and will ensure their interactions with our Plastic Surgery Center and Medical Spa are seamless, engaging, and reflective of our high standards of service. The ideal candidate will combine excellent interpersonal skills with a keen attention to detail and a passion for providing outstanding customer service in a high-end medical facility. This position requires critical thinking, analytical and organizational skills and the ability to work with minimal supervision. Requires strong communication (verbal and written, both clear and concise), customer service, interpersonal, time management skills and the ability to multi-task. Telephone etiquette and pleasant tone required. High level of professionalism, not only in attitude and appearance but also required to maintain companywide confidentiality.
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Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are an ideal fit for this role.
The Piazza Center for Plastic Surgery and Advanced Skin Care is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Expected hours: 40 per week
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Work Location: In person